We hope that your families and employees are healthy and safe. Here are answers to the most common questions we’ve been asked about our operations recently.
👨💻 Office & Staff
Yes, we’re open and conducting business as usual. Our audit and consulting teams work remotely from locations in North America and around the world. All of our team members are safe and healthy. Several are working on large and mid-sized audits as we speak. Some are continuing to develop online trainings. Our core leadership and management staff is safely ensconced and working from home in Austin. We will still be answering and monitoring phone calls. In addition, all voicemails are received via email. So don’t hesitate to contact us.
🕖 Normal Business Hours
Monday through Friday 7:00 AM – 5:00 PM Central Time
Yes, we’re keeping normal business hours. Digital accessibility is more important than ever and we’re here to help. People with disabilities are members of the most vulnerable population in this COVID-19 situation. They need access to updated news, medical information and local and state resources. Knowbility team members are available to assist with accessibility testing and auditing, usability testing, document accessibility so that you can maintain accessibility in your web properties and messaging. View our complete list of services »
🖥 Virtual Training Opportunities
Yes, indeed, we can still do trainings. You can advance your teams’ skills with in-depth accessibility workshops & courses delivered online. We currently have monthly workshops scheduled for the next three months. And we’ll be adding more in the weeks to come. Check out our list of online training opportunities »
📚 John Slatin AccessU 2020
AccessU was scheduled for May, but we’ve had to make some hard decisions. We don’t see a clear path on setting a date for an in-person AccessU conference this year. We are still in the process of exploring options, including those to make AccessU a completely virtual experience. We will continue to send updates via email and social media, and will let you know when we know more.
☺️ We’re Not Going Anywhere
We’re always here to help. If you’re moving towards digital communications and remote work for the first time, or ramping up your previous efforts, we can help ensure that you engage digitally with people of all abilities - your staff, students, colleagues, and customers. In these uncertain times, you can be sure, Knowbility is here for you all of the time! Let us help. Contact us at any time with questions or project inquiries - we’re here for you!